Roadside Assistance


You are eligible for FREE Birchwood Roadside Assistance coverage for up to 3 years with any tire purchase at the Birchwood Automotive Group.* We also offer this same coverage FREE for 6 months following your service at any Birchwood dealership.

When out on the road, you’ll know that you are protected by an organization that cares about the safety of you and your family. Our customer service representatives respond quickly to provide you the best service and protection available anywhere. You can obtain service by calling our toll-free line at: 1-866-612-0499.

What does Birchwood Roadside Assistance offer?

24-Hour Emergency Roadside Assistance Benefits
You are covered for emergency road service throughout Canada and the United States.

24-Hour Towing Service
We will tow you up to 80 km to the nearest Birchwood Automotive Dealership or up to 8 km to the nearest service station. Extended distance will be an additional expense.

24-Hour Mechanical First Aid
You will be provided with any service requiring minor adjustments (exclusive of parts) to enable a disabled vehicle to proceed under its own power, where available.

24-Hour Tire Change Service
You may have your tire changed with your inflated and functional spare tire.

24-Hour Emergency Delivery
A service truck will deliver emergency supplies of gasoline, water, oil, or other necessary supplies. You will only pay for the cost of the supplies.

24-Hour Emergency Battery Service
You are covered for battery boosts and minor adjustments to alternators, starters, etc. while on the road.

24-Hour Lost Key Service
If keys are locked inside your vehicle, you will be assisted in gaining entry to the vehicle’s passenger compartment only. Locksmith services may be dispatched as needed at your expense for labour and key making.

Rental Car Discounts
You are entitled to take advantage of our rental car discount codes and pre-negotiated group rates which are honored at thousands of locations throughout Canada and abroad.

Map Routing Service
We will, at no charge, provide you with four-colour mapping and travel route information.

Theft And Hit & Run Protection
A $500 reward is offered for information leading to the arrest and conviction of anyone responsible for Hit & Run damages or stealing your vehicle.

Whenever you travel, you’ll enjoy the secure and confident feeling of knowing that you are protected by Birchwood Roadside Assistance.

How does Birchwood Roadside Assistance differ from CAA?

Free 6 months coverage when you service with us


Book Your Repair Consultation


1. Choose your preferred location:
Pointe West AutoPark – 60-3965 Portage Avenue
Regent Avenue – 1 Owen Street at Regent Ave. W.

2. Choose your preferred date using the following calendar:
December 2017


What Our Customers Are Saying…

“I get all our family cars fixed at Birchwood collision and always find their work excellent, and I’m pretty demanding on the quality of work and customer service.” – Glen S.

“The Production Manager Stephan did a great job with keeping me updated thru out the repair process and ensured my vehicle was repaired perfectly. “ – Shane C.

“Loved my visit here. Customer service was busy but the service was friendly and repair was done quicker then expected. I recommend this place – Go for it!” – Nayan K.