Customer Care

When you come in for your initial vehicle inspection, inform your dedicated Collision Consultant of how we can assist in making the repair process stress-free in transportation arrangements. If you choose to wait for your vehicle in our customer service lounge, we offer free Wi-Fi access and complimentary coffee and tea.

Your Experience

Repairing your vehicle is more than just returning it pre-accident condition. At Birchwood Collision, we offer a number of services to ensure you have a pleasant experience. We understand the inconvenience that comes with being in a collision. Our collision consultants aim to make your experience as stress-free as possible by providing you with regular updates on your vehicle’s repair progress. That way you can relax while our technicians repair your vehicle to the highest standard.


We have three locations to serve you: at the Pointe West AutoPark, on Regent Avenue, and in Headingley. Our convenient locations provide easy access from anywhere in Winnipeg and surrounding areas.

Finishing Touches

We want to exceed your expectations every time! After the repairs are complete, a final quality check is performed to ensure safety. We apply the finishing touches and your vehicle is cleaned inside and out. When it comes time to pick up your vehicle, we will thoroughly review with you all the repairs completed, answer any questions you may have, and ensure you are 100% satisfied with our quality workmanship that has created lifelong customers.

Book Your Repair Consultation


1. Choose your preferred location:
Pointe West AutoPark – 60-3965 Portage Avenue
Regent Avenue – 1 Owen Street at Regent Ave. W.
Please note: All BMW models must be booked in at our Pointe West location.

2. Choose your preferred date using the following calendar:
July 2024
Mon Tue Wed Thu Fri


What Our Customers Are Saying…

“I get all our family cars fixed at Birchwood collision and always find their work excellent, and I’m pretty demanding on the quality of work and customer service.” – Glen S.

“The Production Manager Stephan did a great job with keeping me updated thru out the repair process and ensured my vehicle was repaired perfectly. “ – Shane C.

“Loved my visit here. Customer service was busy but the service was friendly and repair was done quicker then expected. I recommend this place – Go for it!” – Nayan K.